Workspace Operators
CoreOps Solutions to Workspace Operators
CoreOps provide support to your business by managing the entire operational side of your let spaces – from proactive and immediate reactive maintenance, overseeing workplace Health & Safety and managing contracts such as cleaning services, IT support, consumables, F&B and all Landlord liaison.
We differentiate ourselves as hospitality driven RICS qualified professionals who are experienced property specialists and understand the intricacies of management. By tapping into our expert knowledge and deep economies of scale, we are certain of large reductions on operating costs and savings on time. In fact, based on the annual savings we expect make, the aim is for our service fees to be effectively ‘free’ of charge.
We are able to work alongside your on-site staff or your own in-house Ops personnel and can work tirelessly behind the scenes to make your amazing spaces tick. Alternatively, we can be Tenant facing and provide a full Tenant management service. We can bespoke our service to fit your requirements which will potentially reduce your commitment to full time on-site staffing.
The ‘Hotelisation of the Workplace’ – our mission is to make it feel like your occupiers are stepping into a 5* hotel daily.
Services available
- A direct line to a dedicated and experienced CoreOps Manager’s mobile
- Easy and personable communication solutions, such as reporting issues on ‘WhatsApp’ and access to our online portal and 24/7 Helpdesk
- Resolving all maintenance issues in super quick time
- Booking all proactive maintenance and health and safety testing within the workspace, including plant maintenance, emergency light testing, L8 and water hygiene testing, PAT testing etc
- Providing you with relevant workspace Health and Safety reports required by any duty of care holder to ISO:45001, including Fire Risk Assessments and COSHH risk assessments
- Monthly catch-up where your Ops Manager shares summarised updates and projections on expenditure
- Managing the relationship with your Landlord on any communal repair issues
- Managing and negotiating key workspace operational contracts, including cleaning, utilities and waste management
- Option to supply towel services, coffee and tea provisions, F&B, cleaning and sanitary products and other consumables
- Monthly internal inspection by your CoreOps Manager
- Technical assessments on how to improve workplace sustainability
- Detailed analysis and advice on Landlord charges, including Service Charges and Insurance demands
- Cost-analysis of Business Rates
- Management of IT packages
- Management of Furnishings
- Meeting room sourcing service
- Discounts on CoreProp services
